Terms and Condition

Terms and Conditions – Jisr Platform

Welcome to Jisr, the digital platform specifically designed to support cancer patients and their families throughout their medical, emotional, and social journey. Please read these terms and conditions carefully before using the platform. By accessing or registering on the platform, you acknowledge that you have read, understood, and agreed to be bound by these terms.

1. Acceptance of Terms

By using the Jisr platform in any form, you acknowledge and agree to these terms and conditions. You also confirm that you are at least 18 years old, or using the platform under the supervision of a legal guardian.

2. Definitions

• Platform / Jisr: Refers to the Jisr mobile application, website, or any affiliated digital services.

• User: Anyone who uses the Jisr platform, whether as a patient, caregiver, healthcare provider, or member of the interactive community.

• Services: Includes all features offered by the platform, such as information, consultations, interactive content, or referrals to medical, psychological, or social service providers.

3. User Responsibilities

1. The user agrees to use the platform solely for lawful purposes aimed at supporting their health and well-being.

2. The user confirms that all provided information is accurate and up to date.

3. The user is responsible for maintaining the confidentiality of their login credentials and must not share them with any third party.

4. Users are prohibited from publishing or sharing any offensive, misleading, or inappropriate content that violates public morals or local regulations.

4. Use of Services

1. Jisr provides its services as a technical intermediary connecting patients with healthcare and social service providers.

2. Jisr is not a medical institution and does not offer direct medical diagnosis or treatment.

3. All information presented on the platform is intended for educational and supportive purposes only and does not replace the advice of a qualified physician.

5. Data Protection and Privacy

1. Jisr is committed to protecting user data in accordance with the highest security standards.

2. Only essential data is collected to enhance the quality of the service.

3. Data is not shared with any third party without the user’s consent, unless required by law or court order.

(For more details, please refer to Jisr’s [Privacy Policy] )

6. Confidentiality

1. All patient and user data is treated with the highest level of confidentiality.

2. All staff and service providers affiliated with the platform are required to maintain confidentiality in accordance with applicable health regulations in Saudi Arabia.

3. Any breach of confidentiality is taken seriously and addressed immediately through appropriate actions.

7. Intellectual Property

1. All content on the platform (texts, designs, images, logos, etc.) is the intellectual property of Jisr and protected under intellectual property laws.

2. No party is allowed to copy or use any part of the platform’s content without prior written permission.

8. Amendments to Terms

1. Jisr reserves the right to modify these terms at any time.

2. Users will be notified of major updates via the app or email.

3. Continued use of the platform after changes indicates acceptance of the updated terms.

9. Account or Service Suspension

1. Jisr reserves the right to suspend or terminate any account that violates the terms.

2. Users may request to deactivate their account at any time by contacting customer support.

10. Governing Law

These terms are governed by the laws and regulations of the Kingdom of Saudi Arabia. In the event of any dispute, the Saudi courts shall have exclusive jurisdiction.

11. Contact Us

If you have any questions or concerns regarding these terms, please contact us via email:

[email protected]

© 2025 Jisr. All rights reserved.